Scheme secretarial services

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Why trustees need a high quality scheme secretary

At a time of mounting regulatory duties and responsibilities, the appointment of a scheme secretary could not be more important.

Trustees should view the scheme secretary as a key senior role to help them fulfil their legal duties and run an effective trustee board. Having an experienced, technically competent scheme secretary as part of the trustee board’s advisory team will keep the focus on key strategic issues.

A good scheme secretary will:

  • Keep accurate, compliant and up-to-date records
  • Act as a key point of contact for all stakeholders
  • Co-ordinate service provision across multiple advisers on behalf of the trustee board
  • Move processes and actions forward in a timely and organised fashion, using their excellent time and project management skills.

How can First Actuarial help?

Our scheme secretaries make sure everything is in place that trustees need by:

  • Helping to meet the scheme’s key milestones
  • Managing projects, including scheme wind-ups, as required
  • Liaising with third parties such as accountants, scheme auditors and other advisers
  • Providing guidance on regulatory documentation
  • Taking care of meeting preparation, minuting and actions.

We’ll spot issues and regulatory duties that trustees may miss, especially if their day-to-day work lies outside pensions.

In our latest client survey, 92% of scheme secretarial clients who responded were satisfied or very satisfied with our services.

Successful journey

Why choose First Actuarial?

Our scheme secretaries are experienced in supporting trustees of schemes of varying shapes and sizes. Diligent, well organised and supported by technology, they will provide a high-quality service that you can trust and rely on.

We help trustees save time and take care of the challenges of regulatory compliance. We work flexibly according to the varying needs of schemes and trustees.

We provide information in ways that best suit individual trustees. For trustees who adopt our Client Hub, our scheme secretaries will upload scheme documentation to make it available online at any time. The Client Hub is proven to save both time and money.

Other trustees prefer printed documentation. Your scheme secretary will be happy to work in whichever way suits you best.

We can work with trustees whose Scheme Actuary works for First Actuarial, or we can work with a third-party Scheme Actuary if required. We’ll position your scheme to meet challenges and seize opportunities as they arise.

Learn more about our governance and scheme secretarial services

Download our brochure

Download our brochure

Get in touch

Get in touch to find out more about our scheme governance services.

First Actuarial offered us a sensible and well-priced proposition. They supported us very well in uploading all our information in a structured way. We’re not aware of any document going missing in the process. And it’s maintained very well. First Actuarial staff upload documents as soon as they’re issued. When I get documents such as invoices and valuations, whether printed or electronic, I send them to First Actuarial where someone will load them on to the Hub. It’s an easy process.

– Ian Penfold, Chair of the Trustees, PremierFirst Vehicle Rental Pension Scheme

Trustee Directors struggled to find documents until their scheme secretary helped them move Scheme documents to the Client Hub.

Find out how the Client Hub saves both time and money for the PremierFirst Vehicle Rental Pension Scheme and the employer, Europcar.

Find out more about our Defined Benefit services

Download our Defined Benefit brochure

Download our brochure

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