Supporting employees through change

People don’t like change but it’s not always possible, or desirable, to stay in the same place

If you have to change the pension benefits you provide, then you’ll need to explain the changes clearly to your staff, and make sure they understand the impact and the choices that they have.

People learn in different ways. Getting a message across to reach everyone will involve a carefully-blended mix of announcements, presentations and discussion, with presenters who know how to engage and communicate.

People can react unpredictably to change, and clear and open communication is essential.

How First Actuarial can help

If you communicate openly and honestly, then change needn’t cause problems, even if benefits are being reduced.

As an independent consultant specialising in this area First Actuarial can help, by putting together a tailored change management programme using our building block approach:

We start by talking with you, to agree your objectives. We take you through the building blocks we use– from workshops and surgeries to websites and videos – in our change programmes

Your tailor-made programme will give your employees the information they need in ways that suit them best. You can blend webinars and one-to-one web chats, websites with booklets, and the learning modules are available individually or as a programme, depending on your objectives and your budget. See our building blocks for the choices you have in our module delivery.

Our financial wellbeing programme will help you, by

Getting your message across, with clear and concise announcements

Communicating changes openly and honestly, by organising and running group presentations

Encouraging people to ask questions and get to grips with how the change will affect them, by providing formal or informal one-to-one sessions

Being friendly, personable and approachable and going out of our way to answer questions before, during and after sessions

Using easy to use, high quality models to demonstrate the changes.

Why First Actuarial?

First Actuarial set up its financial wellbeing team over a decade ago, with an early understanding of the value of independent financial education in the workplace.

Our financial wellbeing consultants offer experience from across financial services. They all understand money and how it affects people’s lives. And they include actuaries, who can understand even the most complicated areas of your pension scheme and its benefits.

Years of experience giving financial wellbeing training means our consultants have the skills to explain complex issues simply and clearly.

We work hard to get your message across and to address any specific issues that may generate discontent. We won’t avoid the difficult bits.

We’re independent, and that means we can be honest and open. That way, your members are much more likely to listen to us.

Without a shadow of a doubt, people now have a better understanding of finance and their pensions. After attending a webinar or a one-to-one, people are much better informed. First Actuarial provides guidance that we wouldn’t be able to give. They’re experts in their field.

– Julie Cridland, Employee Experience Lead, Aster Group

Get in touch

Looking to improve financial wellbeing in your workplace? Get in touch with us today.

Find out more about our financial wellbeing services

Download our financial wellbeing brochure.

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